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PRIVACY POLICY

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Privacy Policy

Effective Date:  May 9, 2014

This Privacy Policy ("Policy") explains how information about you is collected, used, and disclosed by Line Honors, LLC when you access or use our websites or other online or mobile services or applications ("Services"), sign up to become an Line Honors member, shop in our stores, sign up for activities and events, or otherwise interact with us. We may supply different or additional notices of our information practices specific to certain programs or activities.

Collection of Information

Information You Provide to Us.  We collect information you provide directly to us. For example, we collect information when you become a member; shop in our stores; create an online account or profile; use the interactive areas and features of our Services; make a purchase; sign up for or participate in contests, promotions, surveys, mailing lists, events; and when you email, call, or otherwise communicate with us.

The types of information we may collect include your name, address, phone number, fax number, email address, zip code, photos, videos, social media usernames, payment information, demographic information, information about your interests and preferences, medical/health information, information about your fitness condition and physical characteristics, passport information, dietary requirements, emergency contact information and any other information you choose to provide.

In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically or decide to purchase and ship products to someone.  We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately consent to receive these types of communications from us.

Information We Collect Automatically. We may also automatically collect information about you when you access or use the Services or transact business with us, including:

  • Transaction Information:  When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
  • Log Information: We obtain information about your use of our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.

Use of Information

We use the information we collect about you for a variety of purposes, for example, to:

  • administer your membership and communicate with you about member benefits (such as your dividend balance and special offers only available to members);
  • provide and deliver products and services, process and complete transactions and send you related information, including purchase confirmations, invoices, updates, security alerts, recall notices and support and administrative messages;
  • provide, maintain, and improve the Services;
  • investigate and prevent fraudulent transactions and other illegal activities;
  • respond to your comments and questions and provide customer service;
  • communicate with you about Line Honors and partner products, services, offers, promotions, news, upcoming events, and other information we think will be of interest to you;
  • monitor and analyze trends, usage and activities;
  • personalize the Services and provide advertisements, content, or features that are targeted toward your interests;
  • process and deliver contest or sweepstakes entries and prizes;
  • link or combine with other information we receive from third parties to help understand your needs and provide you with better service; and
  • carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S. law.  By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information

We do not share information to any outside agencies.

Security

Line Honors takes reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Choices

Your Information. You may update or correct your online account information by logging into your online account and updating your information or by calling us at 1- 866-661-5454 / 262-248-8800. You may also email us at privacy@linehonors.com. to choose communications or changing your preferences. 

Changes to this Policy

Line Honors may change this Policy from time to time. If we make changes, we will notify you by revising the Effective Date above and, in some cases we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Policy to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions, comments or concerns about this Policy or about our privacy practices, please call our customer service representatives at 1-866-661-5454 (US and Canada) or 1-262-248-8800 (outside the US and Canada) or send an email message to privacy@linehonors.com. You may also direct your privacy-related comments or questions to the following address:

Line Honors, LLC

Attention: Privacy Officer

726 Geneva St.

Lake Geneva, WI  53147

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